We want you to buy with confidence. This page explains when you can get your money back — for consultations and for digital products — and exactly how to ask.
Consultations
- Cancelled at least 24 hours before: full refund, no questions asked.
- Cancelled less than 24 hours before: one free reschedule instead of a refund — your slot can rarely be filled at that notice.
- No-show: the fee is forfeited. If something genuine came up, tell us — we reschedule at our discretion.
- If we cancel: a full refund, or a rescheduled slot if you prefer. Your choice.
Digital products (e-books, guides, meal plans)
- Before your access is granted: full refund on request.
- After your download is unlocked: digital files cannot be returned, so refunds are not available — with one exception.
- Defective files: if a file is corrupt, unreadable, or not what was described, and we cannot fix or replace it, you get a full refund.
- Duplicate payments: refunded in full, always.
How the money comes back
Refunds go back over UPI to the account you paid from, within 7 business days of confirmation. There are no deductions or processing fees on our side.
How to ask
Message us on WhatsApp with your payment reference (the UPI transaction ID or order number) and what happened. That reference is usually all we need to trace it. Start a refund request
Questions
If your situation does not fit the lines above, ask anyway — edge cases get a human answer, not a policy quote. See also our cancellation policy and terms.